Think about the old saying “the customer is always right.” Do you think this is true? Do you think businesses today use this rule in their daily activities? Is the customer “king” in today’s marketplace?
Post your answers to the discussion board and be sure to include examples that support your opinion. Return to the topic several times over the next few days to read your coursemates’ posts. Reply to at least 2 of them, being sure to ask questions, and encourage further conversation.