Settling A Claim: Conflict Resolution and Mediation

Often times, people think conflict and violence work together. As you learned, that is not necessarily so. Conflict can even have a positive outcome. In any case, conflicts need to be resolved quickly and peacefully. If neither side can make compromises through conflict resolution and negotiation to obtain a positive outcome, it may be necessary for a third party to enter the resolution process through mediation. Maybe you can help someone resolve a conflict by becoming a peer mediator.